Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.
How do I cancel my Advanced Coaching? (2663 views, created 2008-04-04 09:48:44)
Which program should I get? I'm confused... (1702 views, created 2008-04-04 09:48:44)
Which password do I use? (1659 views, created 2008-04-04 09:48:44)
Do you offer phone support? (1525 views, created 2008-04-04 09:48:44)
How will this show up on my credit card? (1390 views, created 2008-04-04 09:48:44)
What is your refund policy? (821 views, created 2008-04-04 09:48:44)
I didn't get my link to download the program... Where is it? (765 views, created 2008-04-04 09:48:44)
Where do I log on to get my Advanced Coaching files? (739 views, created 2008-04-04 09:48:44)
I haven't received my shipment...? (730 views, created 2008-04-06 10:30:56)
Would You Like to Order Carlos' Products by Mail? (726 views, created 2008-04-04 09:48:44)
How do I call Carlos? (712 views, created 2008-04-04 09:48:44)
How do I email Carlos a question? (706 views, created 2008-04-04 09:48:44)
How is your program compared to ___________? (701 views, created 2008-04-04 09:48:44)
Why won't my ebook open? (699 views, created 2008-04-04 09:48:44)
Where can I find Carlos' Podcast and Blog? (691 views, created 2008-04-04 09:48:44)
I'm under 18... Can Carlos help me? (691 views, created 2008-04-04 09:48:44)
Can I get Carlos' books in hard copy (paper) format? (685 views, created 2008-04-04 09:48:44)
Do you offer a guarantee? (682 views, created 2008-04-04 09:48:44)
I lost my ebook password... how do I get it again? (679 views, created 2008-04-04 09:48:44)
I get an error "PDF is damaged" when I try to open your e-book... (669 views, created 2008-04-04 09:48:44)
I have no problem downloading the files, but I can't figure out how to unzip them...? (668 views, created 2008-04-04 09:48:44)
Do you offer seminars? (666 views, created 2008-04-04 09:48:44)
I'd like to sell your programs as an affiliate... how do I do this? (661 views, created 2008-04-04 09:48:44)
Is Carlos on Myspace? (659 views, created 2008-04-04 09:48:44)
What is your privacy policy...? (650 views, created 2008-04-04 09:48:44)
Can I invest in your programs if I live outside the US? (649 views, created 2008-04-04 09:48:44)
How much are the programs in my currency? (649 views, created 2008-04-04 09:48:44)
Do you sell the Alpha Man e-books separately from the CDs? (647 views, created 2008-04-04 09:48:44)
Where do I get publicity information on Carlos Xuma? (645 views, created 2008-04-04 09:48:44)
I'm not getting the newsletter emails... why? (643 views, created 2008-04-04 09:48:44)
How do I find out about all of Carlos' Programs? (641 views, created 2008-04-04 09:48:44)
Is the newsletter free? (640 views, created 2008-04-04 09:48:44)
What if I'm having a problem with my CD or DVD? (638 views, created 2008-04-04 09:48:44)
Are there any testimonials from customers...? (636 views, created 2008-04-04 09:48:44)
I can't access any Podcasts before X... (635 views, created 2008-04-04 09:48:44)
When does my evaluation period start? (627 views, created 2008-04-04 09:48:44)
Where can I find Carlos Xuma screensavers and wallpaper? (625 views, created 2008-04-04 09:48:44)
How do I unsubscribe from email lists with you? (619 views, created 2008-04-04 09:48:44)
I got a computer virus/My hard drive crashed/I lost my files... how do I get them back? (614 views, created 2008-04-04 09:48:44)
I'm already an affiliate. How do I login to the affiliate program for Carlos' products? (612 views, created 2008-04-04 09:48:44)
Problem with email: I have a free email account with Yahoo or Hotmail... (608 views, created 2008-04-04 09:48:44)
Will your products work on a Mac? (602 views, created 2008-04-04 09:48:44)
Why can't I order your programs without the Advanced Coaching? (602 views, created 2008-04-04 09:48:44)
My email has changed. How do I change it on the newsletters? (599 views, created 2008-04-04 09:48:44)
I don't know where the book was saved on my computer. (586 views, created 2008-04-04 09:48:44)
I'm having a problem with my download... (583 views, created 2008-04-04 09:48:44)
How do I send an endorsement or feedback on a program? (579 views, created 2008-04-04 09:48:44)
Which password do I use? (578 views, created 2008-04-04 09:48:44)
Does Carlos offer Phone/Chat Counseling? (551 views, created 2008-05-14 21:18:28)
Is my credit card order secure with you? (546 views, created 2008-04-04 09:48:44)
I'm having problems getting my Advanced Coaching files... (544 views, created 2008-04-04 09:48:44)
What are the terms of use for the Advanced Coaching MP3 files? (457 views, created 2008-04-04 09:48:44)
Terms & Conditions (445 views, created 2008-04-04 09:48:44)
